FFS
Digital Transformation in Specialized Machinery Maintenance
+10%
Increase in Billing
+20%
Cost Control
The challenge at FFS
- Inaccurate billing, with discrepancies between actual and billed time
- No real-time visibility into repair progress
- Manual inventory management with frequent errors
- Incomplete documentation with no visual evidence
- Decision-making limited by outdated information
The solution
MyFFS: An All-in-One Mobile Solution
For Field Workers
- Automatic timer that records real time per service
- Photo and video capture with smart compression
- Comment system for detailed documentation
- QR scanning for quick task access
- Advanced AI assistant with a technical knowledge base, smart recommendations, and assisted diagnostics
For Management
- MCPs (Model Context Protocol) for real-time enterprise data connectivity
- Intelligent executive dashboards with critical KPIs
- Predictive analytics with machine learning models
- Full development of an ERP built specifically for FFS
- Connectivity with enterprise systems (CRM, HR, payroll, inventory)
Results
10% Increase in Billing
- Full accuracy in recording time worked
- No more discrepancies between actual and billed time
- Complete documentation backing up every invoice
- An ERP that enables more accurate, efficient billing
20% Improvement in Cost Control
- Full inventory visibility per repair
- Reduced losses and shrinkage
- Optimized transfers between locations
- Accurate cost analysis per service
Use cases
Accurate Time Tracking
A specialized technician starts a repair and the timer begins automatically. When they finish, the exact time is logged along with photos of the work done and comments. This information syncs automatically with the ERP for accurate billing.
Inventory Control
When a part is assigned to a repair, the system automatically logs the product used, creates transfers if needed, updates inventory in real time, and syncs with the ERP system.
Complete Documentation
Workers capture the initial state, the process, and the final result with photos and videos. Detailed comments document the issues found and the solutions applied, creating a complete history for each repair.
Executive Decision-Making with MCPs
FFS executives use MCPs to access consolidated, real-time information: a 360° view of the business, advanced productivity analysis, intelligent profitability analysis, proactive alerts, and scenario simulations.
Technical detail
"Rolling out MyFFS has streamlined our maintenance and repair operation, increasing billing by 10% and improving cost control by 20%. Full system integration gives us real-time information, making technicians’ work easier and enabling data-driven decisions."
