Privacy Policy - Craze App

This Privacy Policy describes how Craze App ("we", "our", or "us") collects, uses, and protects your personal information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• User Account Information: User ID and verification code (passcode)
• Device Information: Device identifier (hashed using SHA-256 for security)
• Approval Data: Information related to approval requests, including document details, amounts, status, and comments

1.2 Automatically Collected Information

When you use the App, we automatically collect certain information, including:

• Crash and Error Data: Information about app crashes, errors, and performance issues collected through Firebase Crashlytics
• Diagnostic Information: Stack traces, error messages, and technical logs to help us improve the App

2. How We Use Your Information

We use the information we collect for the following purposes:

• App Functionality: To provide, maintain, and improve the App's core features, including authentication, approval workflows, and product catalog access
• User Authentication: To verify your identity and manage device registration
• Error Monitoring and Improvement: To identify and fix bugs, crashes, and performance issues through Firebase Crashlytics
• Communication: To respond to your inquiries and provide customer support

3. Third-Party Services

3.1 Firebase Crashlytics (Google)

We use Firebase Crashlytics, a service provided by Google, to collect crash reports and diagnostic information. This service helps us identify and fix technical issues in the App. The information collected by Firebase Crashlytics includes:

• Crash reports and stack traces
• Error logs and diagnostic data
• Custom keys (app version, environment)

Firebase Crashlytics processes this data according to Google's Privacy Policy. You can learn more about how Google handles data at https://policies.google.com/privacy.

Note: Firebase Crashlytics is only active in production environments. In development environments, no data is sent to Firebase.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share data with Firebase Crashlytics (Google) for error monitoring and analytics purposes
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of device identifiers using SHA-256 hashing
• Secure transmission of data using HTTPS/TLS protocols
• Access controls and authentication mechanisms
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the App's services and fulfill the purposes described in this Privacy Policy. Specifically:

• Account Information: Retained for as long as your account is active
• Approval Data: Retained in accordance with business and legal requirements
• Crash Reports: Retained by Firebase Crashlytics according to Google's data retention policies

When you request account deletion or device unbinding, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information by using the "Unbind Device" feature in the App
• Opt-Out: You can disable crash reporting by contacting us, though this may limit our ability to improve the App

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries, including to Google's servers for Firebase Crashlytics processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy in the App
• Updating the "Last Updated" date at the top of this policy
• Providing notice through the App or other communication channels when significant changes are made

Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

To exercise these rights, please contact us using the information provided below.

13. Contact Us

14. Consent

By using the Craze App, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the App.

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